Privacy Policy

Privacy Policy for the Malone Wines website www.malonewines.com.au

The following is the Malone Wines Privacy Policy that has been developed to ensure this website complies with the Privacy Act 1988, and relates to all personal information collected by Malone Wines and any of its related entities.

The National Privacy Principles form part of this Privacy Policy and are available on the Privacy Commissioner's website at www.privacy.gov.au 

This Privacy Policy relates to all personal information collected by Malone Wines.

Collection of personal information

At Malone Wines, your privacy is paramount. We only collect personal information with your prior knowledge and consent. You can browse our website without revealing any personal information. We will not disclose your personal information to third parties without your consent, or in other circumstances where such disclosure is required or authorised by law. 

For further details, please contact us or visit the Federal Privacy Commissioner’s website at www.privacy.gov.au 

Note that this policy only covers the Malone Wines website. Where there is a link from this website to another site, please review their respective privacy statements.

Information we collect and its use

When you visit this website, we collect non-personally identifiable information such as browser type, language, operating system, pages viewed, and referring website. This collected data is used solely internally to help us gauge visitor traffic and deliver personalised content.

To place an order with Malone Wines, we need to know your name, email address, mobile phone number, mailing and delivery address, and your credit card details. This information is necessary for processing your order. 

For gift orders, any recipient information you provide is used solely for delivery purposes, to complete the gift you want sent to that person.

Direct marketing

If you have agreed to receive information via our newsletter ‘Bunch to Bottle’ (by email), we only require your name and email address. Malone Wines may use the information we collect to notify you about new products, special offers and events we believe may be of interest to you. 

Your details remain yours and may only be shared with our agents or third parties for the purpose of communicating Malone Wines offers. We will NOT sell or rent your details to any other companies, nor will Malone Wines disclose your name, mobile telephone number, email or physical address to any unrelated third parties.

Sharing of personal information

We may engage third-party companies to provide services on our behalf, including but not limited to; customer support, transaction processing, customer delivery. These companies will be permitted to access only the personal information necessary for them to perform their services.

Malone Wines takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Security of personal information

We take all reasonable measures to store personal information in a secure environment. Malone Wines is aware of the security and privacy issues surrounding the use of the Internet. As a result, we have taken all reasonable precautions, including the use of Industry Standard 128-bit encryption Secured Socket Layer (SSL) encryption for the transmission of credit card and personal information data when purchasing online. As a further precaution, only a minimal amount of personal information is stored and at no point do we store credit card information in our databases. 

Malone Wines makes no warranty in respect to the effectiveness of the security methods provided both directly within this website and between this website and your own systems. Malone Wines will not be held responsible for any events arising from unauthorised access to the information you provide, utilise or access on this website.

Accuracy of  information

If and when you make changes to your personal information, we would always appreciate receiving your updated details. Any changes to your name, postal address, email or mobile phone number, can be updated by sending the new information to: info@malonewines.com.au

Accessing your personal information

You have the right to access your personal information, subject to exceptions allowed by law. For security reasons, you may be required to put your request in writing, and Malone Wines reserves the right to charge a fee for this service.

Removal of personal information

You can cancel direct marketing communications from Malone Wines at any time by emailing info@malonewines.com.au to request the removal of your information from our database.

Changes to this Privacy Policy

Malone Wines reserves the right to make amendments to this Privacy Policy at any time. If you object to any changes, please discontinue using this site.

Contact us

For any queries regarding this Privacy Policy or your personal information, please contact Malone Wines by email: info@malonewines.com.au